Vaibhav Kathuria
Senior Product Designer
Gurgaon
Intro
Strategic thinking
Visionary leadership
Experience
BluSmart, Gurgaon
Senior UI/UX Designer
January 2023 - Current
Lead the design for Driver App vertical, overseeing the product designs for Driver App, Maps, Hub Dashboard and TMS to improve Driver Partner experience.
Built Driver App Design System, Electra, standardizing UI components for scalability and consistency.
Increased Driver NPS from 46 to 76 by enhancing the driver app with better navigation flow, in-app chat, and introducing re-boarding de-boarding flows.
Increased Driver earnings by ₹3 lakhs weekly by introducing a rider app tipping feature, with 2% of trips tipped and 60% of Drivers receiving tips weekly.
Increased supply hours by 30% and single-day revenue by ₹10 lakhs by revamping the Driver Partner go-online, slot rescheduling, and low SOC flow.
Integrated charging app flow into the Driver Partner app, reducing manual charging/drop-offs by 30%.
Reduced GPS spoofing fraud by 90% and GPS off fraud by 70% using GPS fraud detection blockers on the Driver Partner app.
Implemented facial recognition experience to reduce impersonation to 0%.
GoMechanic, Gurgaon
Senior Product Designer
April 2022 - January 2023
Designed and launched the Car Extended Warranty feature, implementing an intuitive selection flow with interactive add-ons and real-time pricing updates, resulting in 5% of all visitors purchasing insurance.
Developed a seamless FASTag recharge experience, optimizing UI for quick balance checks and one-tap recharges, reducing time to convert or purchase FASTag by 30%.
Review junior designers work to ensure high quality
Collaborate with a cross-functional team that includes such as business team, developer, digital managers in order to create affective designs.
Product Designer
October 2021 - March 2022
Redesigned Go Connect OBD interface, introducing a card-based layout, real-time alerts, and color-coded urgency signals, improving CSAT score by 20% and enhancing user confidence in vehicle security.
Optimized Miles Subscription funnel, leveraging user behavior analytics to refine onboarding and reduce drop-offs, leading to a 1% increase in subscription conversions.
Manage & Improve design operations,
CargoFlash Infotech, Gurgaon
UI/UX Designer
March 2021 - October 2021
Conducted research, iterated over solutions, prototype tested designs for Training Metrics Project.
Designs were made to ease up the work and saving time of each employee and the HR, also avoiding the mail spam.
Internship
January 2021 - March 2021
Was enrolled to a 3 months long exhaustive training routine and underwent training in UI/UX, Angular, JavaScript, React-Native
Skills
Design Leadership
Strategic thinking
Mentorship
Design thinking
Visionary leadership
Cross-Functional collaboration
User-Centered Design
User Research
Prototyping
Usability Testing
Wireframing
UI Design
Design System Management
Accessibilty
Iconography
Figma
Rive
Adobe After Effects
Mixpanel
XML
CSS
Android Development
TypeScript